Tencent Video
FM Feature

Tencent Video
FM Feature

In 2024 summer, I worked as an Experience Design Intern at Tencent Video, contributing to large-screen product experience improvements, overseas mobile UX design, and in-car system audio entertainment feature.


Tencent Video is one of Asia’s largest online video streaming platforms includes multi-platform like mobile, desktop, TV, Apple Vision Pro, and in car system.

In 2024 summer, I worked as an Experience Design Intern at Tencent Video, contributing to large-screen product experience improvements, overseas mobile UX design, and in-car system audio entertainment feature.


Tencent Video is one of Asia’s largest online video streaming platforms includes multi-platform like mobile, desktop, TV, Apple Vision Pro, and in car system.

project type

Product design

Skill

figma |hMI

Year

2024

Role

experience DESIGNER

Design for Car

Design for
Car

As in-car environments shifted toward audio-first engagement, Tencent Video saw an opportunity to design a dedicated listening experience. This led to the creation of the “FM Channel”.


Designed for the complex driving environment where listening takes priority and viewing plays a supporting role.

Readability

Readability

Ensuring readability and safety during the driving process

Ensuring readability and safety

during the driving process

Design the channel navigation flow to align with in-car system operation habits

Design the channel navigation flow to align with in-car system operation habits

Navigation

Navigation

Transition

Transition

Building on the existing video content ecosystem and guiding users through a natural transition

Building on the existing video content ecosystem and guiding users through a natural transition

Work Progress

Work
Progress

FM Channel is a completely new feature developed in response to the rise of in-car entertainment which had not appeared on any previous Tencent Video platforms.

FM Channel is a completely new feature developed in response to the rise of in-car entertainment which had not appeared on any previous Tencent Video platforms.

Workflow

The design balances discovery (recommendations, categories) and continuity (recent listening), while ensuring safe in-car interaction with listening-first UX model

The design balances discovery (recommendations, categories) and continuity (recent listening), while ensuring safe in-car interaction with listening-first UX model

Wireframe

Balancing Recommendations and Feed Content
Balancing Recommendations and
Feed Content

Pros: Balanced exposure between curated content and the exploratory feed

Pros: Balanced exposure between curated content and the exploratory feed

Putting more emphasis on recommendations & history
Putting more emphasis on
recommendations & history

Pros: Quickly surfaces curated vertical content
Cons: Less exposure for the exploratory feed content

Pros: Quickly surfaces curated vertical content
Cons: Less exposure for the exploratory feed content

Helps users instantly resume familiar content and reduces decision friction while balancing recommendations and feed content

Final Decision : Emphasizing listening history

Final Decision

Emphasizing listening history

Low-intent (Quick Start)

Listening History & Play Recommendations

High-intent (Search / Find Specific Content)

Category Entry Points

No-intent (Lean-back Exploration)

Free Exploration

Card System

Card System
UI Design

Filter System

Overview

Continue Listening Card

Displays the last played program with real-time progress

Reducing navigation effort in a driving context

Category Card

Highlights three key items from each collection

Uses poster color schemes to support quick visual recognition

Quick Access

Reduce operation steps in a driving context (one-tap to play)


Consistency

Follow familiar video platform patterns while optimized for audio


Safety

Prioritize large, glanceable cards with minimal cognitive load


Swipe & Browse

Horizontal/vertical sliding for browsing channels

Quick Access

Reduce operation steps in a driving context (one-tap to play)


Consistency

Follow familiar video platform patterns while optimized for audio


Safety

Prioritize large, glanceable cards with minimal cognitive load


Swipe & Browse

Horizontal/vertical sliding for browsing channels

Filter System

Category Card

Highlights three key items from each collection

Uses poster color schemes to support quick visual recognition

Continue Listening Card

Displays the last played program with real-time progress

Reducing navigation effort in a driving context

Category Card

Highlights three key items from each collection

Uses poster color schemes to support quick visual recognition

Quick Access

Reduce operation steps in a driving context (one-tap to play)


Consistency

Follow familiar video platform patterns while optimized for audio


Safety

Prioritize large, glanceable cards with minimal cognitive load


Swipe & Browse

Horizontal/vertical sliding for browsing channels

Overview

Reflection

Through these experiences, I realized that consistency does not mean uniformity. A brand system can remain recognizable and trustworthy while adapting to the interaction models, screen sizes, and user expectations of each platform.

The real challenge lies in finding the right balance:
keeping visual and experiential coherence without forcing a “one-size-fits-all” approach.

Through these experiences, I realized that consistency does not mean uniformity. A brand system can remain recognizable and trustworthy while adapting to the interaction models, screen sizes, and user expectations of each platform.

The real challenge lies in finding the right balance:
keeping visual and experiential coherence without forcing a “one-size-fits-all” approach.

Other Works @
Tencent Video

While working on Tencent Video, I contributed not only to the domestic car app but also to the other large-screen product client like Tencent Video TV and WeTV (the international mobile version)

This cross-platform work challenged me to maintain a consistent brand identity while tailoring the interaction model, information hierarchy, and visual system to very different usage contexts

TV

Other Works
@ Tencent

While working on Tencent Video, I contributed not only to the domestic car app but also to the other large-screen product client like Tencent Video TV and WeTV (the international mobile version)

This cross-platform work challenged me to maintain a consistent brand identity while tailoring the interaction model, information hierarchy, and visual system to very different usage contexts

TV

Other Works @
Tencent Video

While working on Tencent Video, I contributed not only to the domestic car app but also to the other large-screen product client like Tencent Video TV and WeTV (the international mobile version)

This cross-platform work challenged me to maintain a consistent brand identity while tailoring the interaction model, information hierarchy, and visual system to very different usage contexts

TV

UX Design @
WETV

Other Works
@ Tencent

UX Design @
WETV

I also contributed to the ongoing UX iterations of WeTV, the overseas version of Tencent Video — including enhancements to the video translation and reservation experience, such as optimizing bilingual subtitle toggling, improving readability, and refining the overall accessibility of multilingual playback

I also contributed to the ongoing UX iterations of WeTV, the overseas version of Tencent Video — including enhancements to the video translation and reservation experience, such as optimizing bilingual subtitle toggling, improving readability, and refining the overall accessibility of multilingual playback

I also contributed to the ongoing UX iterations of WeTV, the overseas version of Tencent Video — including enhancements to the video translation and reservation experience, such as optimizing bilingual subtitle toggling, improving readability, and refining the overall accessibility of multilingual playback

Readability

Ensuring readability and safety during the driving process

Design the channel navigation flow to align with in-car system operation habits

Navigation

Transition

Building on the existing video content ecosystem and guiding users through a natural transition